Refund Policy

Thank you for shopping at Royal Residue!

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We do not offer refunds only store credit - exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a credit and/or exchange of any kind.

 

Eligibility for Credits and Exchanges

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- Your item must be unused and in the same condition that you received it.

- The item must be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may receive store credit, sale items cannot.

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If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

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Exchanges (if applicable)

We only replace items if they are defective or damaged.

 

If you need to exchange it for the same item, send us an email at Sale@RoyalResidue.com